Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Hosting Control Panel you can find a detailed Help Center section offering loads of instructional articles and frequently asked questions. They are answered by our support team of practiced techs. Just type in your question and our smart software will offer you the best answer.

  • Top quality support service

  • Tutorial Video Clips

  • We have prepared a selection of how–to video tutorials that visually illustrate how you can deal with a typical problem associated with your shared web hosting account. You’ll find the educational videos in the Help Center section.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 help desk support service and a one–hour ticket response time guarantee. Our trained tech support engineers will be at your disposal 7 days a week to reply to your inquiries and to deal with any problem that you could possibly come across. Simply submit a technical support ticket from the Help Center section and we’ll respond to you instantly.