Help and Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Reply Warranty

  • Our crew of techs will try their best to reply to your advice inquiries in less than 1 hour. If, however, the difficulty you have encountered needs help from our Admin =Team,= we’ll send the ticket to the person on duty and will submit a note to inform you.

  • Top quality support service

  • Expert Tech Assist Service

  • Our customer help and support team is going to be on shift for you day–and–night to to take care of all assistance request tickets that you send to us. We offer tech help and support for all the apps that are pre–configured on your hosting server. These include our custom made Web Hosting Control Panel, the selected Operating System along with the server management panel (in accordance with the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Web Hosting Control Panel that is provided 100% free in your virtual server, you can discover a content rich Help section, which incorporates everything you should be informed on when running your websites and programs. We have integrated a wide selection of how–to articles and reviews and video training that show the important site supervision responsibilities in an easy to read form.