1 hour ticket response
Our team of technicians is specialized in providing prompt answers to each of your questions. We’ll examine your technical support ticket as soon as it has been submitted and will reply with a solution within maximum 60 minutes after the client support ticket submission. In reality, our average technical support ticket response time is twenty minutes.
A Premium–Quality Client Care Service
Each member of our customer support staff has several years of experience in the shared web hosting market and the majority of them have worked for us for at least five years. They all are eager to reply to all your questions in the most proficient manner possible.
An Easy–to–Navigate Help Center
Built into the Web Hosting Control Panel is an easy–to–browse Help Center section, which includes different sources of information. You can browse through a regularly updated knowledgebase offering web hosting account management articles and web site management articles, check out our instructional video tutorials or take a glance at our F.A.Q. section.