Although the hosting service supplied by the different companies is nearly identical, each provider has a customized platform with its own tweaks and different ways to complete particular things. In such a case, an info-stuffed knowledge base would be really helpful both for persons with little to no past experience and for technically proficient users who will at some point learn how certain operations are completed, but will lose valuable time meanwhile. The purpose of such a knowledge base is to help make the hosting service fast and simple to use, sparing users loads of time and efforts. The result is more pleased customers, since they can quickly find the information they’re looking for, and a whole lot less work for the client care staff representatives, because typically the vast majority of the queries and difficulties that customers have got are already included in the knowledge base. If the articles are expertly written and encompass more things, you will be able to find out more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Web Hosting

All shared web hosting that we’re offering feature a detailed knowledge base where you can find all you may ever need to know about your web hosting account. Irrespective of whether you’re aiming to set up a new MySQL database, to forward a domain by means of an .htaccess config file or to create an e-mail address on your PC or feature phone, you can simply read our help articles and all the info that you need will be there. When you go to a certain section of the Hepsia hosting Control Panel, you’ll see articles that are dedicated to the features that can be accessed through it. If you want to check the entire collection of articles and get familiar with all the functions that Hepsia is offering, or simply to read general info about the hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our best to cover any challenge that you may possibly stumble upon, but if you don’t find the info that you want, you can always get in touch with us, as our technical support team members are at your service night and day.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated servers, will allow you to access the comprehensive online help documentation that we’ve compiled for you. The articles offer general info about our services, informative manuals about the various features that you can make use of, as well as troubleshooting instructions that can help you repair common problems that you could face. The topics that we’ve included encompass just about everything, from easy things such as how to host a brand new domain in your account, to more elaborate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a given section of the Control Panel will always be available on the right-hand side of the page that you are on, whereas the whole article collection can be accessed through the all-encompassing Help section.