Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all VPS server packages that we offer and you are able to add it either during the signup or anytime later on through your billing Control Panel. It features one hour of custom work on your hosting server, so our admins could help you with software installation or setup. They'll furthermore troubleshoot any piece of software you have already installed if it does not work, so you won't have to waste time to determine what's wrong because they can aid you in a very quick and professional manner. Because this is a one-time upgrade, you'll be able to get it just if you need it and if a particular task takes less time, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is useful when you are unable to do something on your own or if you have our Managed Services upgrade, but the thirty minutes of custom work it includes aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any one of the dedicated servers which we offer at any time that you need it. If you need any custom work from our administrators right after your hosting server is ready, you'll be able to get the upgrade during the server signup procedure, or when you need something to be executed afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 60 minutes work from our administrators on your hosting server, so in the event that you experience any problems to install a third-party software or some app gives errors and does not work the way it should, our professionals can help you in a very timely manner. If a task takes less than 1 hour, the remaining time will be available for future tasks and you'll be able to see it within the billing area. This upgrade is ideal in the event that you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it comes with.