Phone Support in Shared Web Hosting
All of our shared web hosting packages feature telephone support fourteen hours per day even on official holidays, so that if you do not have an account yet, you will be able to call and learn more about our solutions or if we meet the system requirements for your sites. For your benefit, we have local phone lines in the United States, Great Britain and Australia, so that you will be able to call the telephone number which is nearer to you. In case you're an existing customer, we will help you promptly with all the general and billing matters and with various tech issues in order to save you time and efforts - we are aware of the fact that sometimes it is much easier talk with a live person to get things done immediately. Of course, some matters simply cannot be taken care of on the telephone, so in such a case you will be able to take advantage of our ticketing system.
Phone Support in Semi-dedicated Servers
We provide live telephone support 14 hours daily as a part of the support services for each semi-dedicated server package that we supply. Considering that some issues are more complex and time-consuming, you will have to open a ticket if you experience such a problem, still for all of your general, billing or minor tech issues you can always give us a call and we will assist you immediately to save you the time you'll have to spend on creating a ticket. Even if you don't have an account yet, you can find out if you can host your internet sites on our cutting-edge cloud platform or you can get any other general info on our semi-dedicated services. We now have local phone numbers in the USA, the UK and Australia as well as a global number, so that you'll be able to call the one which is closer to your region.